Learn how to use RealEye.io - Online Research Platform with Webcam Eye-Tracking

Beata Lewandowska
Written by Beata Lewandowska

What you cannot test with RealEye

There are some limitations when using RealEye.


The Screen Recording test won't work on mobile devices (smartphones).


The RealEye platform works best on Chrome web browser. It won't work on the old version of the Edge browser, it only works on the latest Edge version based on Chromium.


It’s important to remember that there is a drop-rate (number of participants that failed to take part in the study successfully) and an offset (number of low-quality tests). RealEye is aware of this fact and always orders more participants, so the data it provides to you is without these issues. However, you have to remember that when you use your own participants, you need to take it into account.