Learn how to use RealEye.io - Online Research Platform with Webcam Eye-Tracking

Beata Lewandowska
Written by Beata Lewandowska

What will happen once my license expires

RealEye is a tool that allows you not only to create studies and collect eye-tracking data but also to analyze it online. That's why an active license is required to have access to your studies/results.

Once your license expires, you won't be able to create new studies, people won't be able to participate in your studies, and you'll lose access to the results of your studies.

Once your license is about to expire, you'll see a red label in the top right corner of your account dashboard:

If you check your license details (account settings -> license tab), you'll see a warning:

Moreover, just before the license expires, we send an email informing about what would happen once the license expires:

You can buy a new license to keep access to your results or regain access to your previous studies.