What Happens When My License Expires?
As your License nears expiration, you’ll see a red label in the top-right corner of your account dashboard, and a warning message will appear in your License tab.
Before your license expires, we’ll also send you an email explaining what to expect. Once your license expires:
- You will lose access to the Analytics Dashboard.
- Panelists will no longer be able to participate in your studies.
- You won’t be able to invite new team members.
💡No worries! All your data remain stored and preserved. Expiration does not result in deletion of your data - your projects, recordings, and results will still be there when you reactivate or purchase a new license.
To avoid any interruptions, make sure to purchase a new license before your current subscription expires. Explore RealEye's flexible licensing plans and pricing here: RealEye Licensing Plans & Pricing
💌 If you have any further questions, feel free to reach out to our team at support@realeye.io