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What Happens When the License Expires?

Learn what happens when your RealEye License expires, how it affects your access to the platform, and steps to renew or upgrade your subscription.

What Happens When My License Expires?

As your License nears expiration, you’ll see a red label in the top-right corner of your account dashboard, and a warning message will appear in your License tab.



Before your license expires, we’ll also send you an email explaining what to expect. Once your license expires:

  • You won’t be able to create new studies.
  • Participants won’t be able to join your studies.
  • You will lose access to your study results.

To avoid any interruptions, make sure to purchase a new license before your current subscription expires. Explore RealEye's flexible licensing plans and pricing here: RealEye Licensing Plans & Pricing

 


💌 If you have any questions or need further assistance, feel free to reach out to our team at contact@realeye.io