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Billing, Invoices & Payment Methods

Learn how RealEye billing works, how to find your invoices, and which payment methods you can use.



RealEye’s payment structure provides flexibility, allowing you to choose the payment method that suits your financial preferences. You can learn more about our Licensing Plans & Pricing here: RealEye Licensing Plans & Pricing.

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How to Upgrade / Buy a New License

To purchase a new license, follow these steps:

  1. Log in to your RealEye account.
  2. Go to the Licenses.
  3. Click Activate New License – you will be redirected to the checkout page.
  4. Select your preferred plan and click Purchase.
  5. Enter your payment details, including:
    • Full Name
    • Email Address (default is the one linked to your RealEye account)
    • Company Name
    • VAT / Tax ID
    • Address
    • City
    • Postal Code
    • Country

You can enable the auto-renewal option when making the initial payment.

Payment methods

You can choose from the following payment options:

  • Credit/Debit Card: we accept Visa, MasterCard, and American Express
  • PayPal
  • Bank Transfer: if you prefer to pay via bank transfer, please contact us at contact@realeye.io for details.

Your new plan will take effect immediately, and a new billing period will begin. Important: No refunds apply when changing or canceling plans.

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Invoices

You can view and download your invoices anytime. To do that, log in to your RealEye account, navigate to the Billing Area, and you will be redirected to our secure invoice platform.

 



💌 If you have any questions or need further assistance, feel free to reach out to our team at contact@realeye.io