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How to delete a RealEye account

Learn how to permanently delete your RealEye account and what happens to collaborators when you close your account.


Steps to Delete Your RealEye Account

  1. Log in to your RealEye account.
  2. Navigate to Account Settings.
  3. In the Profile Info tab, click the "Delete Account" button at the bottom.
  4. Confirm your decision.



⚠️ Warnings Before Deletion

  • This action is irreversible - all account data will be permanently deleted
  • Team Collaboration Impact:
    • If you're the only user with Company Manager role:

      → All team member accounts will be automatically deleted
      → All Licenses, studies and data assigned to the team will be deleted after 30 days

    • If other managers exist:

      → The License remains active
      → Only your personal access will be removed



 

💌 If you have any further questions, feel free to reach out to our team at support@realeye.io