If you'd like to invite more participants beyond your plan's limit, RealEye offers flexible add-on pricing. You can invite two types of participants:
Your License type determines the "Own Participants" limit, which is the maximum number of participants allowed in a study. You do not have to use all available slots - a participant slot is counted as "used" only after results are provided. For "RealEye Panelists," the exact number of results provided will correspond to the number of purchased participants.
Unused "Own Participants" slots do not carry over to a new license, but unused "RealEye panelists" do. If you purchase a multi-month license, you can use participants freely throughout the entire license period. Please note that if your subscription has auto-renewal enabled, the counters will reset monthly, as each renewal grants you a new one-month license.
You can always track your current license participant-usage in the top right corner of your dashboard.
Increasing the Number of Participants
To increase the number of participants during your active license period:
- Go to the License tab or click on your License in the top right corner.
- Click the Increase Participants Limit or Pre-pay RealEye Panelists button.
- Set the number of own participants or RealEye panelists you want to invite. The cost is:
- $1.30 per additional Own Participant, and
- $15 per additional RealEye Panelist.
- Click "Purchase," and you'll be redirected to our secure payment provider.
Setting Participant Limits for a Specific Study
To set a maximum number of participants for a specific study:
- Go to your study and click the Set Participants button.
- Set the number of participants you want for this study and click Save.
💌 If you have any questions or need further assistance, feel free to reach out to our team at contact@realeye.io